1. Effective 1st November 2016, E-form with Biometric Device (Electronic Thumbprint Verification) is compulsory for TM customer who wish to register Telephone Line, Streamyx and Unifi.
2. Both Documents and E-Form with thumbprint verification are required in case E-form cannot match in TM system.
3. You may submit order as usual. We have runner to contact you and arrange appointment to get thumbprint verification from customer before we process the order.
4. Order will not be processed if runner failed to get thumbprint verification from customer (For example : Customer refuse to do thumbprint verification).
5. We are sorry to inform that our runners are not able to cover all areas in Malaysia. Areas available for runner to do thumbprint verification are listed below. For orders out of the area listed, we have no other choices but to reject the order.
7. Please contact us if you wish to know more.
| Kuala Lumpur / Selangor | Klang Valley and Kuala Lumpur (except Kuala Selangor, Sekinchan), Kuala kubu bharu, Kerling, Banting, Sungai pelek, Beranang |
| Pulau Pinang | Butterworth, Prai, Bukit Mertajam, Simpang Empat, Bayan lepas, GeorgeTown, Batu Ferringhi, Tasek gelugor, Jelutong |
| Johor | All Johor City Area, Muar, Batu Pahat, Kluang, Parit Raja, Segamat, Labis, Ulu tiram, Tongkang Pechah, Simpang renggam, Ledang, Bakri,Senggarang, Masai, Bukit siput, Serom |
| Perak | All Ipoh City, Teluk Intan, Sri Manjung, Batu Gajah, Kampar, Lumut, Gopeng, Sungai siput, Tanjung Malim, Behrang, Lahat, Sitiawan, Bidor, Kuala kangsar, Chemor, Menglembu, TAIPING |
| Melaka | All Melaka City Area, Bukit rambai,Batu berendam, Bachang (Except :Jasin) |
| Negeri Sembilan | Nilai, Seremban, Mantin, Lukut, Bandar sri sendayan, Rembau, Sungai gadut, Port Dickson, Labu, Simpang Pertang, Bahau, Lenggeng |
| Pahang | Kuantan, Karak, KUALA KRAU, Pekan, Cherating, Mentakab, Temerloh |
| Terengganu | (Temporary no runner) KUALA TERENGGANU, MARANG, KUBANG PARIT, KUALA IBAI, TOK JAMAL, KUALA NERUS, Kuala Berang, Paloh, Batu Rakit |
| Kedah | Alor Setar, Mergong, Sungai Petani, Jitra, Kulim, Naka, Pokok sena, Pendang, Changloon, Padang Serai, Kuala ketil, Guar cempedak |
| Perlis | Arau, Kuala Perlis, Kangar |
| Sarawak | Kuching, Miri, Kota Samarahan,Lutong,Permyjaya |
| Sabah | Kota Kinabalu, Inanam, Penampang, Tamparuli, Tauran, Kinarut ,Keningau, Tambunan, Temon, Likas, Putatan, Menggatal, Papar |
| Kelantan | Kota Bharu, Bachok, Pasir Mas, Tumpat, Pengkalan chepa, Kubang Kerian, Salor |
